E-mail | Telephone Terms & Disclaimer | Privacy Policy

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Privacy Policy

Privacy Policy

Last Updated: 6 June 2018

Purpose of this Privacy Policy
This policy has been written to create awareness of the approach that PCICase UK Ltd take when processing and managing your personal data.

Purpose of this Privacy Policy
This Privacy Policy applies to information that PCICASE and any parent, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as “PCICASE”, "we," "us" or “our”), collects about you. This Privacy Policy describes how we collect such information, how we use it and to whom and under what circumstances we may disclose it.

We have appointed a Data Protection Officer, who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including and requests to exercise your legal rights, please contact the Data Protection Offer using the details set out below.

Contact Details For Elected Data Protection Officer
Company Name: PCICase UK Ltd
Name And Title: Steve Spear Accounts & Office Manager (gdpr@pcicase.co.uk)

Address: Unit 14, Avant Business Centre, Third Avenue, Denbigh West Industrial Estate, Milton Keynes, Bucks, UK, MK1 1DR

We would like to add that although you have the right to complain to the Information Commissioners Office, we would very much appreciated you raising your concerns with us prior.

How We Collect Personal Data
Personal data/information, relates to information about an individual by which they can be identified. It doesn’t include data where the identity has been removed.

• Direct Interaction
o Forms
o Post
o E-mail
o Invoices
o Account Application Forms
o Online Forms
o Marketing
• Automated Technical Data
o Interaction With Our Website (i.e. Cookies, Google Analytics)
o Marketing
o Online Web Forms

Direct Interaction
• Identity Data - includes first name, last name, username, or similar identifier
• Contact Data - includes billing address, delivery address, email address, telephone numbers, registering on our website.
• Transaction Data - includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data - includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data - includes information about how you use our website, products, and services.
• Marketing and Communications Data - includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Automated Technical Data
Like many companies, we (and our service providers) use cookies and other similar technologies to collect, store and track information about your Site usage. This information helps us to provide, operate, improve and personalise our site. Cookies are small files of letters and numbers. These files are stored on a device (i.e. an elected storage area on a PC, mobile phone, or tablet). These letters and numbers are used to allow a website to retain certain bits of information.

This overview of the type of cookies we use is based on categories outlined by the International Chamber of Commerce, in the ICC UK Cookie Guide. Some cookies may appear in multiple categories.

Category 1: Strictly necessary cookies

These cookies are necessary for the website to function. By disabling these cookies, some aspects of a website will either not work, or not work properly, such as secure logins, location services, and e-commerce functionality.

Category 2: performance cookies

These cookies gather information to help improve the day to day performance of a website. By analysing data collected we can enhance popular pages, fix bugs and error messages etc. All data is based on totals and averages and is strictly anonymous. For example we use Google Analytics, which creates several first-party cookies. The data that Google collects is kept strictly private and confidential and won't be shared with anyone else. We don't feel that Google Analytics is a breach of privacy as we are merely aggregating the data survey. The information that is collected is used to understand website trends and performance.

Category 3: functionality cookies

These are cookies which provide a 'memory' for the website, this enables the website to remember any personal choices you make (for example, your username, language or geographic location). A website may provide local weather reports, traffic updates and other similar localised information. These cookies are also used to remember changes you may make to text sizes, fonts and other customisable elements of the website. The information these cookies collect may be made anonymous and can't track activity on other websites.

Category 4: targeting cookies or advertising cookies

We nurture the use of social media websites and believe sharing is a key part of how people access new information. Social media networks are a popular way of doing this. To enable people to share information via popular social media, our website may have functionality allowing this type of activity.
The owners of social media websites may place cookies on users' devices and they will have their own cookie policies. We have no control over these companies' cookies policies.

Google Analytics
When interacting with our website, data is collected automatically via Google Analytics in regard to your connection, this data includes your IP address, information about your web browser, your device, geo location etc. This is a common form of marketing techniques to which businesses on a global basis use to identify their customer base. In accordance to the GDPR regulations, PCICase UK Ltd have made the required measures to ensure that no individual can be tracked via Google Analytics.
Website Timestamp
Accounts that register to use advanced features on the PCICase UK Ltd website will be timestamped when logging in. If you feel this evades your privacy, please do not log-in into the system and use the details provided to contact the Data Protection Officer.

By using our website you agree that we may store and access cookies on your device in accordance with this Privacy Policy.

How Will Your Personal Data Be Used?
All data that PCICase UK Ltd collect, store and share, is used for direct business purpose only, this includes:-
• Fulfilling orders and product related requests submitted by you
• Contact you (via post, email, and any other method you may have chosen)
• Improving your browsing and functional experience
• Market research
• Protecting the security, legality or integrity of our business otherwise,
• Legal reasons

Disclosure Of Your Personal Data
We may share your personal data with third parties, however this will be for exclusive business with PCICase UK Ltd.
Please note that we require all parties to respect the security and privacy of your data.

Your Duty To Inform Us Of Changes
In order to ensure that your personal data is valid for business purposes, it is important that the data we store is accurate. Although PCICase UK Ltd have strong processes and procedures in place to manage and protect your data, we can only be accountable for our most recent records. PCICase therefore hold no responsibility for out of date records.
PCICase UK Ltd value your privacy and personal information and will always endeavour to ensure records are kept up to date. In your absence, should your employer officially contact the Data Protection Officer to update your circumstances, only essential business records will be kept.

Unsubscribing From Promotional Content
If you would like to stop receiving promotional emails or other direct mail from us, please follow the unsubscribe instructions located in each such email, or contact us as below. Should you choose to “opt out”, we reserve the right to contact you in relation to your account, transactions or other essential communications.
Access Or Erasure Of Personal Information
In accordance with the GDPR regulations, you have the right to request how your data is managed, these rights include:-

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

To enforce these rights, please send an email to GDPR@pcicase.co.uk with your contact details.

We reserve the right to request suitable evidence of your identity before processing any request and we are legally permitted to retain data that relates to financial accounts, transactions, or other essential communications.

Technical and organisational security measures have been put in place to ensure any personal data in our control is suitably safeguarded. While we endeavoured to protect our systems, it is impossible to guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

Suspect Security Breaches
If you receive a request to provide sensitive information (i.e. account or payment information) via email or an alternative website by an individual claiming to be a member of our staff, please reframe from doing so and contact gdpr@pcicase.co.uk immediately.

Changes To This Privacy Policy

Should you wish to discuss the status of your data, please contact the Data Protection Officer. On confirmation of receiving your request, please allow up to 2 working days for a response.

We reserve the right to and may change this Privacy Policy on occasion where required. In some circumstances we may instruct users of updates to our policy via a notification. Our latest Privacy Policy will be available on our website(s) and should be reviewed for the avoidance of doubt.